I am always being stopped for questioning and inspection when clearing immigration and customs. What can I do about that? If you have repeatedly experienced intensive inspections going through customs and immigration upon entering the United States after foreign travel, your name, or another person's name that is the same or similar to yours, may be entered into the CBP data base (the Treasury Enforcement Communications System - or TECS system).
If you suspect your experiences result from an incident in which you were involved, and for which there are mitigating circumstances, please include as much information as possible about that incident and an explanation you believe is relevant along with your request for relief from repeated inspections. If you have been advised your problem is that you appear to have overstayed a previous visit, you will have to provide evidence that you did not.
It is important to understand that some referrals for additional screening are for reasons other then information in law enforcement databases, such as the circumstances of your travel or random selection. Even if your request results in a positive outcome for you, there is no guarantee that you will not be referred for a secondary inspection for other reasons in the future.
Under the Freedom of Information Act guidelines you may ask to receive a copy of any information CBP has on file about you. (If you need the record of your entry and exit for purposes of applying for LPR or Citizenship status, this is the authority under which you make that request, although you should be aware that our records only go back to 1982.) Requests for copies of your file must be accompanied by the above information, and they must be signed in ink. If a third party is making a request on your behalf, they must submit a U.S. Form G 28 authorizing them to do so. Records of travel may not be complete if you had legal permanent resident status and traveled by car between the U.S. and Canada or Mexico. FOIA requests should be submitted to:
U.S. Customs and Border Protection
Attn: Mint Annex Building, FOIA Division
1300 Pennsylvania Ave., N.W.
Washington, D.C. 20229
Please note that the FOIA is not intended to provide a mechanism for asking questions of CBP. FOIA requests are intended to provide access to certain records under the control of the agency from which you request them. If you have questions concerning, for example, the reason why an action was taken, or to request a correction of records, then you should contact DHS TRIP or CBP's Customer Service Center